The customer may cancel a recurring billing subscription product or service at any time. A cancellation means that no future re-bills are charged to the customer’s account. The cancellation of a recurring billing product or service does not generate a refund.
When a customer reaches us by phone or email, our first response is to assist in getting technical support or customer service for the customer for the product and/or service that they purchased. However, in some cases a product and/or service may be unsatisfactory to the customer for reasons completely beyond our control, in which case a return or a cancellation may be processed.If a customer requests a return, the money for the requested transaction is refunded back to the customer. If the return is for a recurring billing product, then the return policy allows for the most recent payment to be returned. Multiple payment returns can be provided as long as they are within Takarat Classifieds’s Refund Policy. A refund on a recurring billing product will also result in a cancellation. If customers request a cancellation for their recurring billing product, no future re-bills will be charged to their account. Cancellation will not generate a refund – it will only stop any future re-bills. If any doubts about cancellation policy please free to contact us