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⚣Quickbooks⚣Support ⚶‡‡ Number〖 ‡†833ʭ983ʭ2747 ϡϡ〗 Help It looks like you are asking about the support that a regular user of QuickBooks might receive by contacting QuickBooks support. I am going to leave aside the support that is available to a QuickBooks ProAdvisor, which is completely separate. There are several factors in play in the quality of the support you may receive from QuickBooks. One is the time of day and day of the week that you contact them. During the week during business hours you are more likely to receive customer support from domestic experts. Otherwise, you may receive offshore support. Second, the knowledge of each individual tech varies widely. Many of them follow protocols written for them by trying to match your question to one of those protocols. Some are better than others. Which brings me to the MOST IMPORTANT factor in getting good answers when you contact support. That is properly understanding and formulating your question. Many questions they get are about how to do your books correctly following proper accounting techniques. They are not qualified or even allowed to answer those questions. They also get a lot of questions that are difficult to understand for them because they use the wrong terms or refer to things in QuickBooks by the wrong name. My biased advice is that instead of trying to find answers from support or the web if you do not understand accounting or QuickBooks is to hire a QuickBooks ProAdvisor certified in the version of QuickBooks that you are using.
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